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Common Questions

FAQs

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General

Common questions about our services

We help commercial organisations reduce energy costs, meet compliance requirements, and achieve sustainability goals.

Our services include energy assessments, monitoring (Enerlyse), project delivery, and funding solutions (PowerPacks).

We work with commercial buildings including offices, retail, warehouses, manufacturing facilities, hotels, restaurants, and schools.

We do not work with domestic properties.

Every building is different, which is why we always start with a proper assessment before making any claims. Savings depend on your current energy use, building type, how it is operated, and what improvements are made.

What we can tell you is that we are 100% independent - our recommendations are based solely on what is right for your organisation, not what we are incentivised to sell.

Yes. We offer a complimentary initial energy review to help identify potential savings opportunities. There is no obligation to proceed.

Working With Us

How we work, what to expect, and how our services fit together

Most energy brokers earn their money from the supplier, not from you. That means their advice is shaped by who pays them the best commission - not by what is right for your building.

We are the opposite. We are 100% independent - technology-agnostic and supplier-agnostic. We have no preferred suppliers, no hidden commissions, and no incentive to recommend one product or provider over another. Our fees are transparent and agreed upfront.

We also go far beyond procurement. We monitor your buildings, design and deliver improvement projects, and structure finance - all coordinated by one team. A broker gives you a contract. We give you a strategy.

No. Our four services - Enerlyse (monitoring), Baseline Power (procurement), Projects (delivery), and PowerPacks (finance) - are designed to work together, but you can use any of them independently.

That said, they deliver the most value when they are connected. For example, Enerlyse data makes your ESOS audit faster and cheaper. Project savings are verified through Enerlyse monitoring. PowerPacks removes the capital barrier so projects actually happen.

We will always recommend what makes sense for your situation - and if you only need one service, that is absolutely fine.

It depends on where you start. Some savings are immediate - behavioural changes, scheduling adjustments, and controls optimisation can reduce costs from the first month with no capital outlay at all.

For larger projects like LED lighting, typical payback is 2-4 years. Solar PV is usually 3-5 years. HVAC improvements are 3-5 years. Heat pumps are 4-7 years.

Every building is different, which is why we always start with a proper assessment before making any claims. What we can tell you is that most clients see measurable reductions within the first 90 days of working with us.

We typically work with commercial organisations spending £100,000 or more per year on electricity. That is where the savings opportunity is meaningful and the investment in good advice pays back quickly.

Our clients include offices, retail, warehouses, manufacturing facilities, distribution centres, and private schools - from single large sites to multi-site portfolios across the UK.

If your organisation does not quite fit this profile, we will tell you honestly - and point you in the right direction if we can.

If your organisation has 250 or more employees, or annual turnover above £44m and a balance sheet above £38m, you almost certainly qualify for ESOS Phase 4. The compliance deadline is 5 December 2027.

Phase 4 is different from previous phases. DECs and Green Deal Assessments are no longer accepted. You must now report progress against your Phase 3 action plan. Annual updates with board sign-off are required after submission.

Non-compliance carries fines of up to £50,000, and the Environment Agency has increased enforcement activity.

We are CIBSE-certified ESOS Lead Assessors and have guided clients through every phase since the scheme began. Visit our ESOS Compliance Hub for the full reference guide.

Enerlyse connects to your existing utility meters and building systems to collect consumption data - typically at half-hourly intervals. We do not just give you a dashboard and leave you to it. Our team of energy analysts actively reviews your data, investigates anomalies, and tells you what needs attention.

The platform provides real-time monitoring, exception reporting, carbon tracking, invoice validation, and compliance support (ESOS, SECR). But the real difference is our people - they know your buildings, understand your data, and give you direction rather than just information.

Think of it as switching on the lights in a room you have been stumbling through for years. Visit our Enerlyse page to learn more.

Through PowerPacks, we offer three main routes to remove the capital barrier:

  • Hire Purchase: Fixed monthly payments over 2-7 years. You own the equipment at the end. Best for LED, HVAC, and smaller solar projects.
  • Power Purchase Agreement (PPA): A third party owns the system. You buy the electricity it generates at an agreed rate below grid price. Best for larger solar installations.
  • Heat as a Service: We install, own, and maintain the heating system. You simply pay for the heat you use. If it underperforms, that is our problem.

All options mean no large upfront investment. Your energy savings often cover the monthly payments from day one.

Finance is a tool, not a requirement. Many clients fund projects from their own capital - and we will always tell you honestly whether finance makes sense for your specific project. Visit PowerPacks for more details.

PowerPacks Funding

How our funding solutions work

PowerPacks is a flexible finance solution for solar panels, heat pumps, and energy efficiency projects. We remove the capital barrier by offering zero upfront cost options, allowing UK businesses to cut energy costs immediately without large capital investments.

PowerPacks is part of the Hawley Energy EcoSystem - visit www.powerpacks.finance to learn more.

PowerPacks removes the barrier of upfront capital. Instead of paying for equipment outright, you spread the cost over manageable monthly payments.

We offer three main options:

  • Hire Purchase: You own the equipment at the end of the term. Spread costs over 2-7 years with fixed monthly payments.
  • Power Purchase Agreement (PPA): For larger solar projects only. Pay per kWh of energy generated rather than for the equipment itself.
  • Heat as a Service: We install, own and maintain the heating system. You simply pay for the heat you use. If it underperforms, that is our problem, not yours.

All options mean no large upfront investment - your energy savings often cover the monthly payments.

No. PowerPacks is a dedicated commercial funder, which means we only offer payment solutions for organisations such as businesses, schools and other organisations, including not-for-profit. We do not work with domestic properties.

PowerPacks specialises in funding smart and energy-efficiency technologies, equipment and related professional services. This includes:

  • Solar PV and battery storage
  • Electric vehicle charging
  • Heat pumps
  • Water heating and purification
  • Efficient lighting (LED)
  • Voltage optimisation and power factor correction
  • Chillers, boilers and HVAC
  • Building management and automation systems
  • Refrigeration upgrades
  • Power generators

Hire Purchase lets you spread the cost of energy equipment over 2-7 years with fixed monthly payments.

Key benefits:

  • No upfront costs
  • Fixed payments - not affected by interest rate rises
  • You own the equipment at the end
  • May be able to claim interest and depreciation as tax-deductible expenses

Ideal for smaller projects like LED lighting, HVAC upgrades, and smaller solar installations.

A PPA is a long-term agreement where a third party owns and maintains a solar system on your premises. You simply buy the power it generates at an agreed rate.

Key benefits:

  • No upfront costs or ownership responsibility
  • Lower electricity rate than the grid
  • Maintenance and repairs included
  • Upgrades as technology improves

Best suited for larger businesses with high daytime energy use and systems typically 70kW or larger.

Heat as a Service removes the capital burden and technical risk from decarbonising your commercial heating. We install, own and maintain the heating system. You simply pay for the heat you use.

Key benefits:

  • Zero upfront cost
  • Performance guaranteed - if the system underperforms, that is our problem
  • Full maintenance included
  • Meet your 2030 or 2035 net zero deadlines without waiting for budget approval
  • Predictable monthly payments with no surprise capital requests

Read our full Heat as a Service client guide for more details.

A Rental Agreement lets you use energy equipment without owning it. You make regular payments for the use of the equipment, keeping your capital free for other investments.

Key benefits:

  • No upfront costs
  • Keeps capital free for other investments
  • Treated as an operating expense
  • Option to buy the equipment at the end of the term
  • Terms up to 10 years

PowerPacks offers competitive rates, a simple application process and significantly faster approvals than banks. As a specialty funder, we assess applications using different criteria from the banks and can approve applications faster.

We also understand energy projects - which means the process is tailored to the specific needs of solar, heat pump, and efficiency installations rather than being a generic finance product.

There are no upfront costs associated with any PowerPacks payment solutions. Your costs are split across the duration of your payment plan and are typically payable monthly.

An administration fee of £750 plus VAT applies at the time of publication and is subject to change.

Yes. You can choose the length of time that suits your business based on the monthly instalments. Terms are available up to 10 years depending on the finance option selected.

No. Once equipment is installed and settlement occurs, your payments are locked in for the term of the payment plan. Interest rate rises will not affect the monthly instalment amount.

Yes. Sometimes a building needs preparatory work before solar can be installed, such as roofing repairs or structural upgrades. PowerPacks can include finance for these enabling works too.

The cost is recovered through either a small uplift in your PPA rate or via fixed monthly payments.

All funding applications are subject to credit checks and approval criteria.

Approval depends on individual circumstances and is at the discretion of the lender. We work with trusted funding partners to find the best solution for your situation. For finance applications under £100,000, no financial statements or landlord permissions are typically required.

Getting started is straightforward. Contact our team to discuss your project and requirements. We will assess your situation and recommend the most suitable finance option.

You can reach the PowerPacks team directly:

Or visit www.powerpacks.finance for more information.

Our Group of Services

Learn about the other specialist services in the Hawley Energy group

Enerlyse is our energy monitoring and reporting platform. It provides real-time monitoring, benchmarking, carbon reporting, and project tracking for your buildings. Enerlyse helps you understand where energy is being used and identify opportunities for savings.

Visit our Enerlyse page to learn more.

Baseline Power is our energy procurement service. We help you secure the best energy contracts by leveraging our supplier independence and market expertise. We ensure you get competitive rates without hidden fees or supplier bias.

Visit www.baseline-power.co.uk to learn more.

PowerPacks is our flexible financing solution that removes the capital barrier to energy improvements. We connect you with funders who finance installations like solar, heat pumps, and LED lighting. You pay fixed monthly amounts while your energy bills drop immediately.

Visit www.powerpacks.finance to learn more.

Calderdale Current provides grants to support projects that reduce energy use and carbon emissions in Calderdale. The aim is to deliver environmental and community benefit. The programme is managed by the Community Foundation for Calderdale (CFFC) as an environmental and public-benefit programme.

Eligible projects must deliver measurable reductions in energy consumption or carbon emissions - for example, LED lighting, insulation, heating controls, or energy-management systems. Energy audits are also eligible where they help identify opportunities to cut energy waste.

Visit www.calderdalecurrent.co.uk to learn more.

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